FAQs

Still need assistance? Contact us here

Our office and warehouse hours are Monday – Friday 8 AM to 6 PM CST.

If you need to reach us after normal business hours, please email us at support@tireget.com.

You can email us at support@tireget.com.

Passenger and Light Truck
We suggest you verify the size you are purchasing matches the tire size installed on your vehicle. This can be done by:

1. Looking on the inside door of the driver’s side at the placard showing the tire size installed on your vehicle.
2. Look in the Owner’s Manual for the tire size.
3. Confirm by looking at the size embossed on the sidewall of your tire:

Plt tire size

ATV, Golf Cart and Lawn & Garden Tires
You can find the size of your tire on the sidewall. ATV, Golf Cart and Lawn/Garden tires are most commonly measured by Height x Width x Inner Wheel Diameter.

Golf tire size

Industrial / Construction / Forklift Tires
These tire are mostly measured by tire width x wheel diameter. You can find your size on the sidewall of your tire.

Agriculture Farm Tires
Farm Tires are a little tricky. Bias farm is measured by tire width x wheel diameter. Radial farm tires can be measured by the old style which is tire width x wheel diameter and the new metric measurements are width/aspect ratio (height to width ratio sidewall to tread) and wheel diameter (which is in inches). I know… Its kind of confusing, if you need help, call us! We know this stuff. You can find your size on the sidewall of your tire.

RV and Trailer Tires
Sizes are displayed on the sidewall of every tire. We recommend that you replace the same size tire, but keep in mind that you can alternate the ply/load rating to suit your needs and application, but the basic size will stay the same.

YES! Our site is secured and protected with encryption technology. If you notice the url of our site, you will see https:// This indicates that the site is secured using a SSL certificate and all of the data that passes along from your browser to our servers are safe and sound.

DOT – “Department of Transportation” codes are used to determine when and where your tires were manufactured. The last four digits identify the week and year the tires were made. In this example the tires were made the first week of 2009.

Dot example

Directional tires have a unique and specific tread design built for high performance. Directional tires have a rotation arrow branded on the tire's sidewall. This arrow indicates in which direction the tire should turn.
Directional tires are to be placed on one side of the vehicle and are intended to be rotated from the front axle to rear axle. Please note: if different tire sizes are used on the front vs. rear axle, the tires become location-specific and prohibit tire rotation unless remounted. Directional marker

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You can view our warranty here.